Dhanalaxmi Bank when it was just transforming from being a "Dhanalakshmi Bank"


Dhanalaxmi Bank when it was just transforming from being a "Dhanalakshmi Bank"

For the first time in his life, 40 year old Amitabh Chaturvedi wore a dhoti, the traditional attire of Kerala on October 19, 2008. It was his first day as managing director of Thrissur based Dhanalakshmi Bank and his first stop even before he entered their headquarters at Naickanal in Thirssur was at Guruvayur. The Krishna temple at Guruvayur permits only those who follow thits dress code. For Chaturvedi, the decision to don the new garb was also symbolic of the adhering to the cultural traditions of the God’s bank. The bank which was started by a handful of Brahmins in Thrissur is the banker to two of Kerala’s important shrines, Guruvayur and Sabarimala.

Chaturvedi was prepared to adapt and convince the bank steeped in tradition and old
world banking that the new management will transform it, even while maintaining its identity. For, outsiders it seemed a peculiar mission as Kerala was a daunting territory. Vested interests and labour unions have always come in the way of takeovers and transformations. “There were no vested interests here and with the union it was the way we communicated,” says Chaturvedi. He had done his due diligence about the quality and of the bank when he decided to go through the recruitment process at Dhanalakshmi. The panel of the bank with less than 200 branches and majority of them in Kerala, included eminent former bankers like Janaki Ballabh and HN Sinor.

Dhanalakshmi Bank had shed community association long back and by the time Chaturvedi joined it had technically become a professionally run bank and not promoter controlled. The main challenge was to guess probable questions from the employees and get them answered even before they were raised. One was to assure them Thrissur would continue to be the Bank’s headquarters. If there were fears about job losses with new management, it was cleared with the announcement that there would be no voluntary retirement scheme. In fact, employees got bounteous across the board salary hikes and were assured of becoming future shareholders of the Bank through an ESOP. Employees were easily won over and that mindset change is the first victory, declares Chaturvedi.

The endorsement to a dramatic change of scene at the bank comes from N.R.Balasubramanian, a senior heading Mumbai operations and the grandson of one of the bank’s founders. It has been a long journey for him and the bank, as he recollects the day he tookover as a branch manager of branch that did not even have a telephone. “I had to go the local post office to make a call. We are happy now we have a dynamic management and the transformation they bring,” says Balasubramanian. The tradition was to keep a hawk’s eye on the bank’s loans as the core principle was to safeguard every penny the shareholders and depositors put in the bank.

Being God’s bank gave Dhanalakshmi the visibility in Kerala but that was not fully tapped by consecutive managements to grow the bank. For long it held a position in Reserve Bank of India’s list of banks that did not meet the minimum networth criteria of Rs 300 crore.  Naturally the regulator wouldn’t allow the bank to expand unless its condition of minimum networth and promoter holdings were met. P.Raja Mohan Rao, industrialist based in Bangalore controlled the bank with close to 40 per cent stake. He agreed to bring it down and eventually his stake fell below 10 per cent after which the bank made a rights issue for Rs 196 crore in March 2008.

Things have panned out well and in a systematic way for the bank since then. G.N.Bajpai, former chairman of LIC and SEBI who was a director on the board was nominated non-executive chairman in April 2008. An investment banker in the know says, he was known to the earlier chairman and Rao too willing to shed his stake to comply with RBI norms if the management passed into strong hands under Bajpai’s guidance. Soon he got Mumbai based high profile chartered accountant Shailesh Haribhakti to join the board. Former State Bank of India hand and Credit Information Bureau chairman S Santhanakrishnan is another member of the new board. If all those changes went unnoticed, it was Amitabh Chaturvedi’s (ex-CEO, Reliance Capital) appointment as CEO in October that turned Mumbai’s attention to Dhanalakshmi Bank. The news flow has been constant since then about additions to the high profile management team.

“Obviously these big names are not coming together on their own. There is larger force that’s bringing these people together. I don’t expect Bajpai to wake up after retirement and suddenly take up chairmanship,” says an investment banker based in Chennai Bajapi could not spare time for an interview. However, Chaturvedi as also Haribhakti said it is the passion to work with life minded persons and a fundamental motivation to transform the bank and create an institution that has brought the top notch professionals to a bank with mere Rs 3000 crore advances and Rs 4000 cr in deposits.

Immediate aim is to grow the loan book and go in for another round of capital raising asserts Chaturvedi.  Last year’s rights issue has placed the bank in a comfortable capital adequacy position of close to 15 per cent. Once the loan book grows and the CAR falls to  12 per cent, the bank plans to first go for an additional 10 per cent equity issuance under ESOP, followed by another rights issue. The Bank has applied for additional 68 branches and hopes to execute it in four months from the time approvals are obtained. “It is possible to do, if the promoters can bring in more capital,” says V.A.Joseph, MD & CEo another Thrissur based bank. South Indian Bank is not only a co habitant neighbour but also a shareholder in Dhanalkshmi Bank.

Today, Dhanalakshmi is a professionally managed bank with technically no promoters to depend upon for the necessary capital. “I don’t believe we are ever going to be short of money,” says Haribhakti. He was already a member on boards of 15 companies, the maximum permissible limit under Company Law when Bajpai offered him a seat on Dhanalakshmi Bank. He quit one of those boards to join the Bank. So, the management as well as money is taken care of and the execution ability that would be watched closely. Chaturvedi has been quick to bring on board a dozen top executives with vaired experience to prepare the bank for the top five slot among private sectors banks in the next five years.

Would all this value creation efforts make the bank an attractive take over target? Inference is drawn to indicate how the Centurion Bank of Punjab absorbed the Bank of Punjab and Lord Krishna Bank under Rana Talwar and finally got taken over by a large bank like HDFC.  “After the stakeholder issue got resolved and the networth crossed Rs 300 crore, it had become an eligible bachelor,” said A.D.Navaneetham, former chairman of Dhanalakshmi Bank. But he is quick to add that he does not see any sinister takeover effort by anyone and points to the strong RBI regulations.  Anyone picking up stake in a bank upwards of five per cent has to obtain RBI approval and no single entity is allowed to own more than 10 per cent voting rights.

This is a point that has been emphasized by insiders as well as experts outside. Having worked with Reliance Capital, and knowing Reliance’s interest in obtaining a bank, Chaturvedi’s move to Dhanalakshmi raised questions about the connections.  “We are not a proxy of any organization. We will not allow anyone to takeover,” was an upfront message Chaturvedi gave to the union and employees. P.V.Mohanan, representing Officers Unions at the Bank says they are willing to believe that. “Anyway, I don’t think it matters even if Reliance is behind this. I don’t know how it will affect anything.”

For now the 1400 employees are enjoying more money, job guarantee and a whiff of fresh air. The change in atmosphere is well captured by what K Rangarajan, DGM Planning says: “Change is of a very significant order. Resistance to change has been won over through informality of relationships. Today, I can call him Amitabh and get away with it. Five years back if I had called the managing director by name, I would have open to disciplinary action.”
                                                                                   

 P.S. This was also written in 2008 but never published.

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